Consumer Mobile Payment Trends
Apple Pay and PayPal Lead but Security Remains a Hurdle

Today consumers have more choices than ever when it comes to mobile payment options. Although Apple Pay and PayPal continue to lead the competition, newcomers are showing potential and the field is set to become more crowded in 2016.

A December 10-23, 2015, ChangeWave survey of 4,166 primarily North American consumers took a close up look at mobile payment trends – including planned use, overall satisfaction and security concerns. The results also compare preferences of iOS and Android users. ChangeWave Research is a service of 451 Research.

Report details include:

  • Overall Usage of Mobile Payment Apps and Consumer Satisfaction Rates
  • Competition between Apple Pay, PayPal, Starbucks and Samsung Pay, among others
  • Perceptions of Security Compared to Credit Cards
  • Most Important Factors in a Mobile Payment App
  • Types of Transactions Used with Mobile Payment Apps
  • Factors That Will Encourage Wider Use of Mobile Payment Apps

The complete report is available here.



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