Verizon's 4G LTE network was out of commission just over 24 hours for most users, but the immediate outcry points to the growing impact 4G high speed networks are having on the industry. Boasting lightning upload and download speeds, manufacturers are rolling out multiple 4G devices to capitalize on what many believe to be the hottest new trend in smart phones.

But which 4G models are living up to their advertised hype? And are there non-4G smart phones which perform better? To find out, from April 18-28 we surveyed 1,341 consumers who had purchased a smart phone in the past six months – including 220 with 4G models – to tell us how satisfied they are and what they like and dislike most about their new phones.

Report details include:

• Customer Satisfaction Ratings for Top Smart Phone Models including Apple (iPhone 4); Motorola (Atrix 4G, Droid 2, Droid X); RIM BlackBerry (Torch, Bold, Curve); HTC (Thunderbolt 4G, EVO 4G, Inspire 4G, Droid Incredible, MyTouch 4G); and Samsung (Galaxy S, Focus)
• A Close Look at 4G Models – including Speed and Coverage Comparisons
• Key Likes and Dislikes: 4G vs. 3G Models
• Reasons Why New Owners Chose Their Particular Smart Phone
• Likelihood of Returning or Exchanging New Smart Phone
• Operating System Satisfaction Ratings – Apple iOS vs. Google Android vs. RIM OS
• Importance of Operating System in Purchase Decision

Companies in the Report:

APPLE (AAPL), AT&T; (T), MOTOROLA (MMI), RESEARCH IN MOTION (RIMM), SPRINT (S), VERIZON (VZ), DEUTSCHE TELEKOM, HTC, Samsung

The complete New Smart Phone Owners Report is available here.

*NOTE: ChangeWave's New Smart Phone Owners survey is conducted quarterly, and the full series of four reports is available here.