Consumer Smart Phones: 90 Day Outlook
Latest Smart Phone Survey Looks at Aftermath of Verizon iPhone Launch

March 31, 2011

Now that the Verizon (VZ) iPhone has been on sale for several weeks, what impact is it having on the overall smart phone market?

A new ChangeWave survey of 4,068 consumers, completed March 28th, focused on major smart phone demand trends going forward – including a close-up look at the iPhone 4 and key comparisons between Verizon iPhone owners and AT&T; iPhone owners.

Report details include:

  • Demand for Apple iPhone (AAPL), Motorola (MMI), Palm (HPQ), Research In Motion (RIMM), Samsung and HTC smart phone handsets, among others
  • Customer Satisfaction Ratings by Manufacturer
  • Satisfaction Comparison: Apple vs. RIM BlackBerry
  • Consumer Smart Phone Planned Buying Trends by Operating System – biggest winners and losers
  • Comparison of Android OS Demand vs. Apple iOS Demand
  • Customer Satisfaction Ratings by Mobile OS
  • Growth Trends: Overall Smart Phone Market
  • Features Most Important to Planned Smart Phone Buyers
  • A Close-Up Look at AT&T; iPhone 4 Owners vs. Verizon iPhone 4 Owners – including dropped call rates and customer satisfaction
  • Service Provider Preferences Among Future iPhone Buyers: Verizon vs. AT&T;

Companies in the Report:

APPLE (AAPL), AT&T; (T), GOOGLE (GOOG), HEWLETT-PACKARD (HPQ), MOTOROLA (MMI), RESEARCH IN MOTION (RIMM), VERIZON (VZ), HTC, SAMSUNG

The complete Consumer Smart Phone Report is available here.

*NOTE: ChangeWave's Consumer Smart Phone survey is conducted quarterly, and the full series of four reports is available here.



footer