iPhone 4S Smart Phone Owners Survey
Siri Ranks as Top iPhone 4S Feature

November 22, 2011

The iPhone 4S launched in mid-October with some analysts questioning how well it would be received, given the original expectations by many that Apple would be releasing an iPhone 5. This report takes a close-up look at what Apple iPhone 4S owners think about their new device.

The November 2-9 ChangeWave survey of 215 Apple iPhone 4S owners looked at a range of initial reactions to and opinions on the new smart phone. ChangeWave Research is a division of The 451 Group.

Report details include:

  • Customer Satisfaction Ratings for the iPhone 4S
  • iPhone 4S Purchase Experience
  • Top Likes and Dislikes
  • Impact of the iPhone 4S Battery Issue
  • A Look at Previous Phones Used by New iPhone 4S Owners
  • Manufacturers Hurt Most By iPhone 4S Momentum
  • Dropped Call Rates – AT&T; vs. Sprint vs. T-Mobile vs. Verizon
  • iPhone 4S Dropped Call Rates Compared to iPhone 4 Dropped Call Rates

Companies in the Report:

APPLE (AAPL), AT&T; (T), HEWLETT-PACKARD (HPQ), Motorola (MMI), RESEARCH IN MOTION (RIMM), SPRINT NEXTEL (S), VERIZON (VZ), HTC, NOKIA, LG, SAMSUNG

The complete iPhone 4S Smart Phone Owners Report is available here.



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